Therapist Training Series:
Social Rituals of True Digital Natives
Tracy Markle, MA, LPC &
Dr. Brett Kennedy, Psy.D.
This is part one of our therapist training series on a group we call true digital natives. The first people in human history born into a world with an established, online, social structure.
They are now coming of age. And the rituals and unspoken social rules around family, friendship, and dating are changing in their wake.
In interview after interview, they say they desperately need adult guidance to navigate their digital social worlds.
But without the judgments or dismissive attitudes many digital immigrants show them.
As therapists, we have a learning curve to overcome if we are to provide, at the very least, culturally competent services for true digital natives. Ideally, we can achieve cultural humility and partner with them to understand how technology is forever changing our template for human relations. Read on to learn.
Table of Contents
Who are "True" Digital Natives and Why are They Different?
The term digital native was first used in 1995 to refer to people more comfortable with using a computer.1
In keeping with the metaphor, those not so comfortable were dubbed digital immigrants.
But when it comes to people, you can’t have natives or immigrants without first having a social structure for those people to be native or immigrant to.
And a digital social structure couldn’t even begin to flourish until 2007.
Because that was the year that Apple launched the first iPhone.2
Thanks to the iPhone’s web browsing capability and revolutionary multi-touch screen, for the first time, people who understood nothing about computer programming could not only use the internet but carry it in their pockets.
As luck would have it, just nine months earlier, Facebook expanded from college and high school students to letting anyone over the age of thirteen onto their platform.3
In 2008, the iPhone App store was launched, providing a new marketplace from which developers could funnel a barrage of social media apps into people’s hands.4
And the stage was set for online social networking to transform the world.
So, for the rest of this article, we’ll refer to people born within five years of 2007 (or the launch of the iPhone) as “true digital natives”. The oldest are 19 years old at the time of this writing. Anyone born after them is in this group.
Or more to the point, there will never be another person born into this world that isn’t a true digital native.
From now on, it will be normal to form one’s identity online with everyone watching.
In this article, we’ll pose some questions to help you discover ways you can practice cultural humility in your work with true digital natives. Then we’ll take a look at how the internet is changing the way teenagers relate to one another, perhaps forever.
A Timeline of the Digital Social Landscape as Compared with the Birth Years of Today’s Teenagers and Children
19-year-oldsFriendster, Xbox Live
18-year-oldsLinkedIn, Myspace, Skype, Second Life, Steam, 4chan
17-year-oldsFacebook, Gmail, Yelp
16-year-oldsYouTube, Reddit, Video Game Voice Chat
14-year-oldsiPhone, Facebook (wide), Tumblr, Netflix
13-year-oldsiPhone App Store, Android, Texting Exceeds Calling in US
12-year-oldsWhatsApp, Grindr, Minecraft
11-year-oldsiPad, Instagram, Pinterest, Quora
10-year-oldsSnapchat, Zoom, Twitch
5-year-oldsPokemonGo, Oculus Rift
Therapist Training: Cultural Humility While Working with True Digital Natives
Being culturally competent in the mental health field involves understanding cultural values, awareness of potential biases, and the use of effective strategies to increase one’s cultural knowledge and humility while being empirically grounded.5, 6
Four aspects of cultural humility are especially useful to working with true digital natives.
1. Cultural humility asks that we consider the ‘other’ an expert in their own experiences.
It can be especially tempting to assume we are the experts when working with teenagers and kids.
We have more life experience and, as therapists, we have the added assurance of our various specializations. Younger therapists might believe they’re close enough in age to require little in the way of cultural learning.
But even the youngest clinicians today can remember a time before social media. Not so with our true digital natives. Since before they were born, the mainstream of society socialized online.
We know what it’s like to be teenagers. But we don’t know what it’s like to experience that time in a way that is public and open for commentary.
Perhaps more interestingly, we don’t understand the social structures that true digital natives are forming for themselves.
As we adults disregard the digital spaces where they relate to one another, we miss out on this fascinating new culture unfolding in real time.
2. Cultural humility requires knowledge of history.
As adults, we must remember that all the technological advancements that have become a part of our everyday lives were mainstreamed before today’s teens and tweens were born. Or at least before they were old enough to understand there was a world outside of them.
We should understand that the immediacy, publicness, and lack of physical limitations inherent in internet technology can affect people’s perceptions of reasonableness or appropriateness. And realize we don’t know what that affect might be for young minds still developing.
3. Cultural humility requires continual reflection on our own beliefs.
As we age, our concept of time speeds up and we can quickly fall behind while still believing we’re in touch with the current reality. It’s our duty to investigate whether our beliefs and memories of adolescence reflect the reality of most contemporary teens and tweens.
Do we understand how many hours a day kids and teens are online just to attend class and receive and complete homework assignments?
Have we ever been dismissive, or brushed past mentions of social media or relationships made online?
How familiar are we with the tools and applications teens and kids use to communicate and the logistical implications they impose on their relationships?
Have we made room at the table for teens when discussing the possibility of parents monitoring their activity online or their location through GPS applications?
Do we assume children have no opinion about their parents posting about them on social media?
4. Cultural humility requires reflection on our profession
How relevant are mental health services to the teens, tweens, and kids we seek to serve? Do we have an active online presence in the spaces they frequent, or do we expect them to find our websites?
Do we communicate with our clients via text, or do we expect them to email or leave us a voicemail? (Two platforms considered inefficient and overly formal by today’s youth.)
Are we trained on the applications where most socializing occurs? Do we have a solid grasp of how teens, tweens and children interact in these spaces?
Are we informed about the ways that technology can be misused against youth and teens in cases of sexual assault, domestic violence, dating violence, and stalking?
5. Cultural humility is ongoing
Soon, true digital natives will outnumber the rest of us.
Unless we keep ourselves informed by asking questions on an ongoing basis and letting them be the experts, we risk having our services becoming irrelevant to this growing population.
In the following sections, we’ll look at why the digital social landscape is different from traditional social environments. As well as provide resources for further study.
Friendship Rituals Changed by the Internet
Peer Group Rituals Changed by the Internet
Romantic rituals changed by the internet
Resources to Continue Your Therapist Training on True Digital Natives
- Understanding Gen Z: Meta-irony and Postmodernism [Wyspyr] – The oldest true digital natives belong to Gen Z. And this article from the blog of the self-described “world’s only friendvertising and social data collection agency” Wyspyr, does a good job of explaining the layers of irony that go into Gen Z humor.
- Irony Sincerity and Gen Z [Negation] – An even deeper article on Generation Z’s struggle between irony and sincerity. From an online publication called Negation created by Gen Z (aka Zoomers) whose mission page says, “popular generational discourse is a marketing scheme.”
- Gen Z [Reddit] – Peruse the dialogues in this Gen Z subreddit to get a feel for how this cohort thinks.
- How Teens Turned Instagram Into a Dating App [The Atlantic] A deeper dive into teenage social media courtship rituals
- How to do Instagram right according to 15-year-olds [Dazed] Title says it all.
- Instagram is the New Dating App [Get Kids Internet Safe] Chronicles the history of Instagram’s transformation into an unofficial dating app after partnering with dating app Tinder in 2015.
- How and Where Do Teens Make Friends Online These Days? [Repeller] The author asked 73 teens how they make and maintain their friendships online. Answers straight from the teens, in their own words
1.Nat, T. (1995, September). The Cyberspace Cowboy. Australian Personal Computer, 2–4. Interview with John Perry Barlow, Electronic Frontier Foundation co-founder.
2.Grossman, L. (2007, November 1). Invention of the Year. Time. http://content.time.com/time/specials/2007/article/0,28804,1677329_1678542_1677891,00.html
3. Hansell, S. (2006, September 12). Site Previously for Students Will Be Opened to Others.. The New York Timeshttps://www.nytimes.com/2006/09/12/technology/12online.html
4. The App Store turns 10. (2018, July 5). Apple Newsroom; Apple Inc. https://www.apple.com/newsroom/2018/07/app-store-turns-10/
7. Anderson, M., & Jiang, J. (2018, November 28). 2. Teens, friendships and online groups. Pew Research Center: Internet, Science & Tech. https://www.pewresearch.org/internet/2018/11/28/teens-friendships-and-online-groups/
8. Digital Friendships: the role of technology in young people’s relationships (2018, February 5). saferinternet.org.uk; UK Safer Internet Centre. https://www.saferinternet.org.uk/digital-friendships
9. Twenge, J. M., et, al. (2019). Less in-person social interaction with peers among U.S. adolescents in the 21st century and links to loneliness. Journal of Social and Personal Relationships, 36(6), 1892–1913. https://doi.org/10.1177/0265407519836170